ISSUE or REQUEST:
Affected Tool or Resource: HP DesignJet 800
Team, Group or Volunteer who usually handles this type of ISSUE or REQUEST (Please tag using the @ symbol. Start by typing
@TEAM_ to find most responsible teams): [REPLACEME]
Details of ISSUE or REQUEST (Please be as specific as possible):
I can’t get the front end desktop to see the printer. I updated the printer driver to “HP DesignJet 800 24 by HP”
If I send a windows test print, custom pdf, or custom jpg, none show up in the printer queue. Desktop shows the machine as idle, even if I turn the printer off.
Paper loaded fine
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