Member churn at Hotjar

Interesting article about member churn at Hotjar. Some of the lessons they learned seem to be pretty applicable to the kinds of usage we see at the makerspace.

@MakerspaceStaff @BoardMembers

Hi Brian –

This is what I was trying to remember last night ----

For some reason this posting showed up in my email yesterday…? gotta love tech!

Anyway, here it is again…