It’s hard to be sure from the picture, but it appears that your wood is very figured. Is it curly, perhaps even Birdseye, Maple?
Figured wood is notoriously hard to plane, with power tools or hand tools. It is prone to tear out like that. The options are to take super light passes, and make sure you are using the best direction to feed thru. If the wood is super figured there may not be a good feeed direction available.
You probably will have much hand scraping, sanding or even some spot hand planing to get that to a finish you like. If I am reading it right, it’s not a problem with the machine, but a common planing issue.
The only ‘machine’ fix I am aware of is to install a special cutter head, called a spiral cutter head. It is designed with many small cutters instead of a large blade, and each is at an angle such that it slices thru the wood at an angle. These are unfortunately very expensive upgrades. Hundreds of dollars.
That’s all based on my reading the Internet picture, so I could be all wrong!